Career Opportunities at ACM Research
Technical Program Manager – Phoenix, AZ
Jan 31, 2025
ACM Research, Inc., founded in 1998 in Silicon Valley, offers a multi-product portfolio of tools to supports IC, compound semiconductors, wafer-level packaging, and wafer manufacturing applications. The company is known for its expertise in batch and single wafer wet clean, dielectric and copper integration, and its full suite of wafer level packaging tools. We are seeking an experienced Technical Program Manager to join our dynamic team in the semiconductor industry. . Read More » « Less Info
As a Technical Program Manager, you will play a pivotal role in overseeing complex projects from inception through delivery, ensuring they meet both technical and business objectives. You will collaborate closely with cross-functional teams including engineering, product management, and manufacturing, sales and service to drive product lifecycle, project timelines, and customer success. This role demands a high level of technical acuity paired with exemplary leadership and communication skills, as you will be responsible for aligning technical efforts with strategic goals. Your expertise will help in setting the vision for future semiconductor solutions, championing process improvements, and fostering innovation. You will also engage with external stakeholders, customers, and vendors to ensure our projects meet the highest standards of quality and performance. If you are passionate about technology and thrive in fast-paced environments, this position offers an excellent opportunity to make a significant impact within our organization and the broader semiconductor landscape.
Job Responsibilities
- Lead and manage multiple technical projects in the semiconductor equipment domain from concept to completion
- Collaborate with engineering teams to define project specifications, timelines, and deliverables
- Establish and maintain project schedules, tracking progress and ensuring adherence to deadlines
- Identify, assess, and mitigate project risks effectively, communicating updates to stakeholders
- Foster cross-functional collaboration between engineering, product management, and manufacturing teams
- Ensure all projects are delivered on time, within scope, and within budget while meeting quality standards
- Drive continuous improvement initiatives to enhance project processes and methodologies
- Assure customer success with ACM Research Products
- Support customer process start-up and recipe development
Minimum Qualifications
- Bachelor’s degree in Engineering, Computer Science, or a related field; Master’s degree preferred
- Proven experience as a Technical Program Manager or similar role in the semiconductor industry
- Strong understanding of semiconductor manufacturing processes and technologies
- Excellent project management skills
- Demonstrated ability to manage budgets, resources, and timelines effectively
- Exceptional communication and interpersonal skills, capable of engaging with technical and non-technical stakeholders and stomers
- Strong analytical and problem-solving skills, with a proactive approach to identifying solutions
Field Service Engineer – Phoenix, AZ
Aug 28, 2024
ACM Research is one of the fastest growing semiconductor manufacturing equipment companies worldwide. We provide environmentally friendly, high productivity solutions for the most challenging areas of the Fab. We are looking for a full-time service engineer for North American Accounts.. Read More » « Less Info
Job Responsibilities
- Location: Phoenix, AZ.
- Responsible for providing quality repair and preventive maintenance services of company equipment at customer sites.
- May own or take part in installations or relocations of customer equipment and perform start-up and qualification procedures.
- Troubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions.
- Determine corrective actions required and escalate for assistance and prompt resolution.
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
- Execute project action items and other related duties as assigned.
- Employment type – Full time.
Other Job Responsibilities
Leadership:
- May Provide on-site instruction to sub-contractors, co-workers, and customers.
Customer Relations:
- Professionally represent the company to the customer.
- Be committed to customer satisfaction and develop good customer relations by maintaining high professionalism standards of conduct.
- Shadow more experienced engineer at customer site as needed.
Minimum Qualifications
- BS degree or Associate degree in electronics, engineering, or other applicable field of study with +2 years of relevant experience or equivalent, or +5 years of direct experience if no applicable field study.
- Previous experience in installation, maintenance, repair and troubleshooting of capital equipment adhering to company procedures.
- Work experience in clean room environment, wearing clean room garments and appropriate personal protective safety equipment.
- Able to work for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
- Experience in Microsoft Office Suite and data analysis tools.
- Complete assignments with attention to detail and high degree of accuracy.
- Establish and maintain cooperative working relationships with co-workers and customers.
- Adhere to customer rules and policies regarding worksite behavior and safety.
- Able to travel up to 20% of the time. Must have the ability to obtain a valid passport and travel internationally as required.
- Candidates must already have a work authorization that would permit them to work for ACM Research in the US.
Preferred Qualifications
- Fluency in Mandarin a bonus.
Senior Field Service Engineer – Phoenix, AZ
Aug 28, 2024
ACM Research is one of the fastest growing semiconductor manufacturing equipment companies worldwide. We provide environmentally friendly, high productivity solutions for the most challenging areas of the Fab. We are looking for a full-time senior service engineer for North American Accounts.. Read More » « Less Info
Job Responsibilities
- Location: Phoenix, AZ.
- Responsible for providing technical service of complex electro-mechanical systems at customer sites.
- Troubleshoot equipment problems to isolate problems and take steps to minimize downtime or system interrupts and eliminate equipment malfunctions. Determine corrective actions as required.
- May own or take part in installations or relocations of customer equipment and perform start-up and qualification procedures.
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
- Assist in complex field modifications, upgrades, CIPs, and ECOs.
- Maintain records and reports as required to properly coordinate activities with supervisors and customers.
- Assist in the planning, management, and execution of projects of a limited scope and duration
- May perform other related duties as assigned or requested by manager.
- Employment type – Full time.
Other Job Responsibilities
Leadership:
- Provide technical instructions and mentoring for the technical support team.
- Ability for leading customer escalations, task forces and continuous improvement projects.
- May Provide on-site instruction to sub-contractors, co-workers, and customers.
Customer Relations:
- Professionally represent the company to the customer.
- Be committed to customer satisfaction and develop good customer relations by maintaining high professionalism standards of conduct.
- Shadow more experienced engineer at customer site as needed.
- Present escalation action plans and status.
Minimum Qualifications
- BS degree or Associate degree in electronics, engineering, or other applicable field of study with +5 years of relevant experience or equivalent, or +8 years of direct experience if no applicable field study.
- Previous experience in installation, maintenance, repair and troubleshooting of capital equipment adhering to company procedures.
- Work experience in clean room environment, wearing clean room garments and appropriate personal protective safety equipment.
- Able to work for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
- Experience in Microsoft Office Suite and data analysis tools.
- Complete assignments with attention to detail and high degree of accuracy.
- Establish and maintain cooperative working relationships with co-workers and customers.
- Adhere to customer rules and policies regarding worksite behavior and safety.
- Able to travel up to 20% of the time. Must have the ability to obtain a valid passport and travel internationally as required.
- Candidates must already have a work authorization that would permit them to work for ACM Research in the US.
Preferred Qualifications
- Fluency in Mandarin a bonus.
Senior Field Service Engineer – Orlando, FL
Aug 28, 2024
ACM Research is one of the fastest growing semiconductor manufacturing equipment companies worldwide. We provide environmentally friendly, high productivity solutions for the most challenging areas of the Fab. We are looking for a full-time senior service engineer for North American Accounts.. Read More » « Less Info
Job Responsibilities
- Location: Orlando, FL.
- Responsible for providing technical service of complex electro-mechanical systems at customer sites.
- Troubleshoot equipment problems to isolate problems and take steps to minimize downtime or system interrupts and eliminate equipment malfunctions. Determine corrective actions as required.
- May own or take part in installations or relocations of customer equipment and perform start-up and qualification procedures.
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
- Assist in complex field modifications, upgrades, CIPs, and ECOs.
- Maintain records and reports as required to properly coordinate activities with supervisors and customers.
- Assist in the planning, management, and execution of projects of a limited scope and duration
- May perform other related duties as assigned or requested by manager.
- Employment type – Full time.
Other Job Responsibilities
Leadership:
- Provide technical instructions and mentoring for the technical support team.
- Ability for leading customer escalations, task forces and continuous improvement projects.
- May Provide on-site instruction to sub-contractors, co-workers, and customers.
Customer Relations:
- Professionally represent the company to the customer.
- Be committed to customer satisfaction and develop good customer relations by maintaining high professionalism standards of conduct.
- Shadow more experienced engineer at customer site as needed.
- Present escalation action plans and status.
Minimum Qualifications
- BS degree or Associate degree in electronics, engineering, or other applicable field of study with +5 years of relevant experience or equivalent, or +8 years of direct experience if no applicable field study.
- Previous experience in installation, maintenance, repair and troubleshooting of capital equipment adhering to company procedures.
- Work experience in clean room environment, wearing clean room garments and appropriate personal protective safety equipment.
- Able to work for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
- Experience in Microsoft Office Suite and data analysis tools.
- Complete assignments with attention to detail and high degree of accuracy.
- Establish and maintain cooperative working relationships with co-workers and customers.
- Adhere to customer rules and policies regarding worksite behavior and safety.
- Able to travel up to 20% of the time. Must have the ability to obtain a valid passport and travel internationally as required.
- Candidates must already have a work authorization that would permit them to work for ACM Research in the US.
Preferred Qualifications
- Fluency in Mandarin a bonus.
Senior Field Service Engineer – Orlando, FL
Aug 28, 2024
ACM Research is one of the fastest growing semiconductor manufacturing equipment companies worldwide. We provide environmentally friendly, high productivity solutions for the most challenging areas of the Fab. We are looking for a full-time senior service engineer for North American Accounts.. Read More » « Less Info
Job Responsibilities
- Location: Orlando, FL.
- Responsible for providing technical service of complex electro-mechanical systems at customer sites.
- Troubleshoot equipment problems to isolate problems and take steps to minimize downtime or system interrupts and eliminate equipment malfunctions. Determine corrective actions as required.
- May own or take part in installations or relocations of customer equipment and perform start-up and qualification procedures.
- Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.
- Assist in complex field modifications, upgrades, CIPs, and ECOs.
- Maintain records and reports as required to properly coordinate activities with supervisors and customers.
- Assist in the planning, management, and execution of projects of a limited scope and duration
- May perform other related duties as assigned or requested by manager.
- Employment type – Full time.
Other Job Responsibilities
Leadership:
- Provide technical instructions and mentoring for the technical support team.
- Ability for leading customer escalations, task forces and continuous improvement projects.
- May Provide on-site instruction to sub-contractors, co-workers, and customers.
Customer Relations:
- Professionally represent the company to the customer.
- Be committed to customer satisfaction and develop good customer relations by maintaining high professionalism standards of conduct.
- Shadow more experienced engineer at customer site as needed.
- Present escalation action plans and status.
Minimum Qualifications
- BS degree or Associate degree in electronics, engineering, or other applicable field of study with +5 years of relevant experience or equivalent, or +8 years of direct experience if no applicable field study.
- Previous experience in installation, maintenance, repair and troubleshooting of capital equipment adhering to company procedures.
- Work experience in clean room environment, wearing clean room garments and appropriate personal protective safety equipment.
- Able to work for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one location.
- Experience in Microsoft Office Suite and data analysis tools.
- Complete assignments with attention to detail and high degree of accuracy.
- Establish and maintain cooperative working relationships with co-workers and customers.
- Adhere to customer rules and policies regarding worksite behavior and safety.
- Able to travel up to 20% of the time. Must have the ability to obtain a valid passport and travel internationally as required.
- Candidates must already have a work authorization that would permit them to work for ACM Research in the US.
Preferred Qualifications
- Fluency in Mandarin a bonus.
Consideration for Future Openings
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